Privacy Policy

1. Who we are

Rememberly operates the website at rememberly.app and related services. We are committed to protecting your privacy and handling personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have questions about this policy or how we handle your information, contact us at privacy@rememberly.app.

2. What personal information we collect

We may collect the following kinds of personal information:

• Account details: name, email address, phone number, billing address and payment information.
• Recipient details: the name, relationship, occasion dates, preferences, notes and delivery address of the person you are buying gifts for.
• Usage data: how you interact with our website, including pages visited, device type, browser and IP address.
• Communications: emails, support requests and feedback you send us.

We only collect information that is reasonably necessary for us to provide our service.

3. How we collect information

We collect personal information:

• directly from you when you create an account, set up dates or make a purchase;
• automatically through cookies and analytics tools when you browse our website;
• from third parties such as payment processors and shipping providers, only where necessary to fulfil your order.

4. Why we use your information

We use personal information to:

• provide, operate and improve the Rememberly service;
• remember important dates and send gift reminders and proposals;
• process payments and fulfil orders, including delivery;
• personalise gift recommendations;
• communicate with you about your account, orders and marketing (where permitted);
• comply with legal obligations and resolve disputes.

5. Sharing and overseas disclosure

We do not sell personal information. We may share information with trusted service providers who help us operate Rememberly, such as payment processors, shipping partners, email providers and analytics services.

Because we source products from makers and suppliers around the world, some recipient details (such as delivery address) may be disclosed overseas to fulfil orders. Where this happens, we take reasonable steps to ensure the overseas recipient handles the information in accordance with the APPs or is subject to comparable privacy protections.

6. Security

We use industry-standard measures to protect personal information from unauthorised access, loss, misuse or disclosure. However, no online service can be completely secure, and we cannot guarantee absolute security.

7. Cookies and analytics

Our website uses cookies and similar technologies to improve your experience, understand traffic and remember your preferences. You can manage or disable cookies through your browser settings.

8. Marketing

With your consent, we may send you promotional emails. You can opt out at any time by clicking the unsubscribe link in any marketing email or contacting us at privacy@rememberly.app.

9. Access, correction and complaints

You have the right to access and correct the personal information we hold about you. If you wish to access, correct or delete your information, or if you have a privacy complaint, contact us at privacy@rememberly.app. We will respond within a reasonable time and in accordance with the APPs.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

11. Contact us

For privacy questions or requests, email privacy@rememberly.app.